Minimums & Discounts
To receive wholesale discounts, a minimum $500 first time order is required; subsequent orders have no minimum. We offer trade discounts to architects and interior designers, percentages are based on total order. Please contact us for specific terms regarding all discounts.
*Mini-pedestals are currently not available for wholesale purchase.
*Mini-pedestals are currently not available for wholesale purchase.
Payment
Payment must be made in full prior to shipment. Large and special orders may require a deposit. Payments can be made via check, Visa, Mastercard, Discover or American Express. Wire transfer is available for international purchases only.
Lead Times
Lead times vary based on product and vary from 1-6 weeks. Please see individual product listing or contact us for specific lead times.
Shipping
Standard shipping is Fedex Ground. For an additional cost more expedient shipping options are available, please contact us directly to discuss. DHL is used for international shipments. Sending international shipments via post is available, with some restrictions, again please contact us and we’ll work it out.
Exchanges and Returns
If, for some reason, you are unhappy with your purchase you can return it within 10 days of receipt. We will issue a full refund, minus shipping costs, as long as the merchandise is in its original condition. Please take care in repackaging the product as it was shipped to you; keeping all packaging, inserts and tags intact. Exchanges follow the same guidelines, 10 business days, minus shipping costs. If you receive damaged product, please contact us as soon as possible, so we can take the necessary next steps with the shipping company. There are no refunds or exchanges for special orders.
Special Orders
Please contact us directly to talk about price breaks for larger orders and for custom colors. In all likelihood we’ll make it happen. All special order sales are final.