Trade & Wholesale Accounts
Please contact us directly for our full Trade and Wholesale Line Sheet. The line sheet includes product info, pricing, lead times and terms.
Lead Times
Lead times vary based on product and range from 1-6 weeks. Please see individual product listing or contact us for specific lead times.
Payment
For orders placed by email, payment must be made in full prior to shipment. We require a deposit of half the subtotal to start the job; the remainder of the balance (including shipping) is due when we ship.  Payments can be made via check, Visa, Mastercard, Discover or American Express. Wire transfer is available for international purchases only.
Security
We process transactions using the latest SSL certificate encryption technologies that meet all credit card association standards.
Special Orders
Please contact us directly to talk about price breaks for larger orders and for custom colors. In all likelihood we’ll make it happen. All special order sales are final.
Domestic Shipping
Small items (jewelry and objects) are shipped via USPS and are sent with a tracking number. Standard shipping for larger items (furniture & lighting) is Fedex Ground. For an additional cost more expedient shipping options are available, please contact us directly to discuss. Sending international shipments via post is available, with some restrictions, again please contact us and we’ll work it out.
International Shipping
Small items (jewelry and objects) are shipped via USPS and are not trackable once they have left the US border. If you would like to be able to track your package, we can ship via Fedex which is significantly more expensive. Standard shipping for larger items (furniture & lighting) is Fedex International Ground. For an additional cost more expedient shipping options are available, please contact us directly to discuss. You may be subject to import taxes, customs duties and fees. You are responsible for these additional charges. Customs policies vary widely from country to country; you can contact your local customs office for further information.
Exchanges and Return Policy
Because all items are made to order, we do not offer returns and all sales are final.  Sorry for the inconvenience.
Damaged Merchandise
If you receive damaged product, please contact us within 24 hours, so we can take the necessary next steps with the shipping company.